Faq

It may be possible that the confirmation e-mail has gone into your junk/spam/promotion folder, please check there for your confirmation, particularly for Gmail, Hotmail, Outlook & Yahoo accounts. If you still haven’t received a confirmation email please check with our customer service on 7619312123, they will be happy to help.

You can place your order on our website www.amintiri.in; This is the only way we’re accepting orders at the moment. Should you wish to ask us any questions, you can call us on 7619312123, we’re happy to help. 

Our flagship store is located on Museum Road, Bangalore (opp Chutney Chang). All home deliveries are fulfilled from our facility in Ulsoor, Bangalore. 

Unfortunately, it is currently not possible to place orders with AMINTIRI by phone or mail. Our customer service team will be happy to help if you have any questions regarding an online order, a complaint, or a return.

We are sorry to hear about your damaged product. We conduct intensive quality checks in line with the highest standards. However, if you receive an item that is not in perfect condition, you can reach us on 7619312123 within 4 hours of delivery and we will either replace the cake or refund you up to 30% of the cake cost post receiving a picture of the damaged product.

We are not listed on any aggregator platforms for the reason that the high commission structures eventually eat into the quality and quantity of the product we offer. At Amintiri, quality and customer satisfaction is of utmost importance.

Well, we only bake to order because we’re BIG on fresh. It will take a minimum of 4 hours. However, we do have some of our bestsellers available at our stores that can be picked up by you. Or you can call us on 7619312123 or leave us a message on Instagram @amintiriindia and we’ll try our best to accommodate your request.

Tough one. We’d say lotus biscoff , pineapple  lychee cherry and hazelnut dark chocolate  in loaf we have the signature Cookie Dough cake

There is no provision to write a message on the loaves. But we could send a note along with your order. Please call us for the same!

Call/WhatsApp us on 7619312123. We need a minimum of one week’s notice to execute a customized cake.

Unfortunately, we are not allowing pick-up from our kitchen due to safety reasons. We use Dunzo as our delivery partner and charge in accordance with what we are charged by Dunzo for delivery from our kitchen.

Our ganache/frosting to sponge ratio is higher and in line with most European baking. We also use only dairy cream and not non-dairy cream which is denser and there-by heavier. Most places put a whole lot of sponge which barely costs anything, don’t soak it up with the right ingredients and also use lighter/cheaper ingredients to make the cake appear fluffy and big. Looks are deceptive and we are trying to educate the customers on this.

No change or cancellation can be done on the same day of delivery.

To cancel or amend your order, please call or email your cancel request along with the order number to 7619312123 / hello@amintiri.in .

We do not offer refunds on cancellations, we will only be able to provide you with AMINTIRI store credit that can be used within 45 days of the date of issue.

We have a Variety of eggless options, hazelnut nut dark chocolate, blueberry Cheesecake, pineapple lychee cherry, Lotus biscoff, Tres leches dapper and Saffron rasmalai

Yes

Xylitol

Yes, Date Palm loaf